Memorial Day Ordering/Delivery Schedule

Normal ordering days and order cut-offs will remain the same.
There will be NO Will Call available on Monday, May 25th.
There will be NO deliveries on Memorial Day, Monday 25th.
Delivery days will be 1 day later than a non-holiday week (Tue-Sat delivery schedule).
The Receiving Office is closed on Memorial Day.

Questions:

Order status: 515-235-4486.
General delivery: 515-235-4409
Payment processing: 515-281-7400

SE Hulsizer Road Construction Starting May 18

Weather permitting, SE Hulsizer Road in front of the Ankeny warehouse will be receiving multiple pavement patch repairs starting the week of May 18th.

During this time, please utilize the signed detours along SE Lorenz Drive, SE Delaware Avenue, and SE Shurfine Drive. See map for detail.

Pick Up Procedure

To pick up product at IDR:

Go to the gate on the south side of the building.
Call the phone number for "Receiving" listed on the gate at the truck entrance to talk to someone in receiving. (A handset is available if you don't have a cell phone.)
Tell the receiver the name of the store and the order number (i.e. S120451) on the order. (This should be provided on the order confirmation you receive.)
When the gate is opened for you, drive to Dock 10 with a drive up ramp and wait for a warehouse person to help you.
You and the warehouse personnel will count the items and sign the invoice to verify you received your complete order.
You and warehouse personnel will load your order. It is the customer's responsibility to make sure the load is stable and secure for transporting.
Drive back to the gate. It will automatically open as you drive closer to it.