Training Resources:
- Training Packet: Where do I start? Dive into this meticulously designed PDF packet; it’s your go-to for all essential training materials, find it online here [Website Link Here].
- Training Videos: Please check out all of our training videos .
Pre-Launch Virtual Meetings:
- February 28, 2024, 10:00 AM CST [Watch the recorded meeting]
- February 29, 2024, 2:00 PM CST [Watch the recorded meeting]
To complete the migration all you will need is the below items:
- Your Username
- Your Current Password
- A valid email that can receive emails from external sources.
- Please whitelist the following email addressee noreply@iowaabd.com
- Notifications, registrations, and user approvals will be sent from this no-reply address.
Got questions? We’re here for you! Email us at ABDPortalHelp@iowa.gov or call 515-281-4700. Remember to include a callback number and specify that you have a question about the Shop Portal Upgrade.
Pre-launch Meeting Questions
Will this meeting be recorded and if so, where could I find the link with the recording?
- This meeting is recorded and a link will be provided shortly.
Do we need to change any user name, password, or any other things from our side?
- The one thing you may need to update is your password to a secure one. Secure passwords should:
- Be at least 8 characters long
- Have at least 1 uppercase and 1 lowercase letters.
- Have at least 1 number and 1 symbol - #, $, !, etc.
- If your old password is already secure, you should be able to use it again.
Will we have to add all of our favorites again, or will our old ones stay?
- All favorites should transfer over as well. We are confirming this with the developers.
If I understood correctly, if we have a current account, we need to log in with our current user/password and then migrate them?
- Yes. For additional information, see the training guide section on Account Migration, or the Training video. Both are available at https://shop.iowaabd.com/page/abd-portal-upgrade
March 5th is the launch date?
- Yes. The old website will turn off at midnight on March 5th. The new site will launch around 10am on the 5th.
What if I order on March 4th the old way?
- Your order will be processed as usual. You will see the order on the new site.
Is the old Fast Order template still going to work?
- The columns are the same but the top-line headers have changed. We recommend you copy your old fast order sheet to the new template after launch.
- You can download a copy of the new Fast Order template here [web link]
Are there any changes to special orders?
- The process is still the same. We have added the page about special orders to the new website for easier access.