Skip to main content

Customer Help

Training Resources:

  • Training Packet: Where do I start? Dive into this meticulously designed PDF packet; it’s your go-to for all essential training materials, find it online here [Website Link Here].

To register an account, you need:

  1. Your Username
  2. Your Current Password
  3. A valid email that can receive emails from external sources.
  4. Please whitelist the following email addressee noreply@iowaabd.com
    • Notifications, registrations, and user approvals will be sent from this no-reply address.

Got questions? We’re here for you! Email us at ABDPortalHelp@iowa.gov or call 515-281-4700. Remember to include a callback number and specify that you have a question about the Shop Portal Upgrade.

Questions

What are the password requirements?
  • Secure passwords should:
    • Be at least 8 characters long
    • Have at least 1 uppercase and 1 lowercase letters.
    • Have at least 1 number and 1 symbol - #, $, !, etc.